Guide to Patients

A Guide to Patients in pdf format has been released by the Sri Sathya Sai Institute of Higher Medical Sciences (SSSIHMS), Prasanthigram, along with the sister institution in Whitefield, Bangalore, The pdf as well as in doc format is attached herewith at the end for your ready reference. The same is reproduced in the text format below.

Guide to patients 

All the patients enter the hospital through the patient gate. Patient gate opens at 5:00 am in the morning. Soon after your entry, the volunteers (sevadal) in blue scarves, would give you a token for the respective department you have come to visit. The token number denotes your position in the queue. Please bring your old medical reports that you may have. You may then proceed to the Screening and Registration Block (SRB). Only one attendant will be allowed to enter the campus with a patient. You can also take an appointment beforehand through email or post.  

Screening and Registration Block 

At the Screening and Registration Block (SRB), the patients will be directed to the appropriate counter, for Cardiology, Urology, Ophthalmology, Orthopaedics and Plastic Surgery. Gastroenterology patients, should first visit the Sri Sathya Sai General Hospital, Puttaparthi, and on their referral should visit SSSIHMS, Prasanthigram. Once seen by the doctor and registered the patients should then visit the respective OPD. 

Important instructions 

Please bring a valid proof of address.  Any one of the following proofs are accepted. 

 Ration card

 Voter’s I-card

 Driving license

 PAN Card

 Passport is compulsory for all foreign nationals. 

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In an age, where health-care has all but become a business, the Sri Sathya Sai Institute of Higher Medical Sciences (SSSIHMS), Prasanthigram, along with the sister institution in Whitefield, Bangalore, stands out as a beacon of hope for the thousands of people in dire need of super speciality health-care putting into practice the principles of human values as laid down by Bhagavan Sri Sathya Sai Baba. The 300-bed SSSIHMS, Prasanthigram, was completed within a year in 1991, with the blessings of Bhagawan Baba. It is one of those few hospitals in the world where a patient gets unmatched treatment, provided by a dedicated team of highly qualified medical professionals totally free of cost. 


The Hospital is around 3 km from the Sri Satya Sai Prasanthi Nilayam railway station (Puttaparthi) and 7 km from the Prasanthi Nilayam ashram and the adjoining bus terminus. Generally trains going via Dharmavaram to Bangalore or Chennai from the North, West and East halt at the station. While trains from the South passing through Penukonda generally halt at the Sri Sathya Sai Prasanthi Nilayam station. Patients are advised to refer to the Indian Railway train time table for detailed information. Overnight buses are available from Chennai and Hyderabad to Puttaparthi, which stop right outside the hospital premises. From Bangalore, buses to Puttaparthi are available from early morning to evening from the Kempe Gowda Inter-State Bus Terminus, popularly knows as Majestic bus stand.  


The SSSIHMS, Prasanthigram was inaugurated by Bhagawan Sri Sathya Sai Baba along with the then Prime Minister of India Sri. P.V. Narasimha Rao. The hospital as of today offers free tertiary care in seven specialties as described below: 

The hospital provides treatment in the following specialities: 

Cardiology: The Department of Cardiology began functioning on November 22, 1991. With complex procedures being performed free of cost, patients visit the department from all over the country. 

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Cardio Thoracic Vascular Surgery (CTVS) : An entire gamut of cardiac surgeries, except heart transplants have been routinely performed by the department. On an average over 1,000 procedures every year.  

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Urology : All major surgeries of the kidney, bladder, ureter, prostate, urethra are performed at the department. Further, endoscopic surgeries like TUR, ‘P’/URSL/, PCNL/ CYTOSCOPY/VIU are routinely performed for prostate, stones and strictures. Open surgeries for stone, cancer of the kidney, bladder, prostate and stricture of urethra are also undertaken by the department:

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A Temple of Love 

Ophthalmology: The department has a modern operation theatre complex with three   operation theatres and an advanced laser unit. All the areas are equipped with necessary patient care equipment.  

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Plastic Surgery: The department of Plastic Surgery began functioning at the SSSIHMS, Prasanthigram, from July 1997. The department has seen patient inflow not only from

the adjoining areas, but also from various parts of the country and abroad. 

For more information please visit: 

Orthopaedics: The department was opened at SSSIHMS, Prasanthigram, as a full service facility on July 11, 2006, providing complete orthopaedic care. The facility is equipped with most modern high technology equipment and is staffed by well qualified, experienced consultants. 

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Gastroenterology (endoscopy): The latest addition to the SSSIHMS, Prasanthigram, is the department of Gastroenterology. The department was inaugurated by Bhagawan Sri Sathya Sai Baba on July 12th, 2008. Currently the department is offering only Endoscopy services.  

For more information please visit : 

Sri Sathya Sai Institute of Higher Medical Sciences,

Whitefield, Bangalore.

E.P.I.P Area, Whitefield,

Bangalore 560066, Karnataka,

India.Tel: 080-28411500,

Fax: 080-28411503,


Email-id :Patient related:




Sri Sathya Sai General Hospital

Prasanthi Nilayam – 515134

Anantapur District, Andhra Pradesh.

Tel: 08555-287256 Fax: 08555-287409,



Sri Sathya Sai General Hospital

Main Road, Whitefield

Bangalore – 560 066, Karnataka,

Tel: 080-28452330

Fax: 080-28453059


All treatment in the hospitals run by Sri Sathya Sai Medical Trust is given completely free of charge.


Hospital Information pamphlet.pdf

Guide to patients.doc